Frequently Asked Questions

1. How do I schedule an appointment?

You can reach out via the Get Started Page, Contact Us Page, or if you are already an established client you can access the Client Portal.

2. Do you offer virtual or in-person sessions?

We offer both virtual (telehealth) and in-person sessions, depending on your preference and availability. Virtual sessions are conducted through a secure, HIPAA-compliant platform.

3. How long is a typical session?

Sessions typically last 50–55 minutes. In some cases, longer or shorter sessions may be arranged based on your needs and goals.

4. How often will I need to come to therapy?

That depends on your needs. Many clients begin with weekly sessions and adjust over time. We’ll work together to determine a schedule that supports your goals and fits your lifestyle.

5. Do you accept insurance?

We accept most insurance plans. To see if your insurance covers sessions, please fill out the insurance form on our Get Started Page. If we are out-of-network for your plan, we may be able to provide a superbill for potential reimbursement. We can also discuss self-pay and sliding scale options.

6. What if I need to cancel or reschedule a session?

Please provide at least 24 hours' notice to cancel or reschedule. Late cancellations or no-shows may be subject to a cancellation fee, unless due to emergency.

7. What can I expect during my first session?

Your first session is a time for us to get to know each other. We’ll talk about what brought you to therapy, explore your goals, and discuss how we can work together. It’s also a chance for you to ask any questions and decide if it feels like a good fit.

8. What types of issues do you work with?

We work with individuals, couples, and families dealing with a variety of challenges, including:

• Anxiety & depression

• Life transitions

• Relationship issues

• Trauma & PTSD

• Parenting & family stress

• Chronic illness adjustment

• Self-esteem and identity work

9. What is a Resident in Counseling?

A Resident in Counseling is a clinician who has completed a master’s degree in counseling and is working under supervision to fulfill the required hours for full licensure. Residents are trained professionals who provide therapy while gaining additional hands-on experience. They meet regularly with a licensed supervisor to ensure ethical, effective care and continued professional development.

10. Is what I share in therapy confidential?

Yes. Confidentiality is a cornerstone of therapy. Everything you share stays between us, with a few legal exceptions—such as if there’s a risk of harm to yourself or others, or in cases of abuse or court order. We’ll review these in detail at your first session.